We Process all orders within 4 Business Days from receipt. We Offer Free Shipping to all Residents of the following Countries: USA, Canada, Mexico, United Kingdom and Australia. All orders shipped within 3 business days will be delivered within 2-3 weeks.
3D Light Lamps is 100% Secure under the umbrella of Shopify.com. and scanned daily by McAfee.
We never store credit card information.
We take great pride in 100% customer satisfaction. We can only take returned items for defective or parcel damaged products only. Our return policy last for 7 days after date of received and or Date of package delivered.
- Customers must take pictures of damaged parcel package and items that were damaged in shipment.
- Customers are responsible for return shipping & insurance costs.
Return item(s) to:
- 3D Light Lamps
- PO BOX 483
- DAMASCUS, MD 20872
Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and provide 3D Light Lamps Support Team with the return order shipment tracking number.
Click Here - Full instructions on how to package & return an order.